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Sales Training + Inbound Marketing + HubSpot

Why Can't Infusionsoft Be "Easier To Use?"

Posted by Wes Schaeffer | January 11

Is Infusionsoft Hard To Use?

Recently a friend of mine who is still in his demo stage on Infusionsoft asked,

"Why are some of the Infusionsoft features hard to use?"

Every time I hear

  • "Infusionsoft is hard" or
  • "Oh, you mean CONFUSIONsoft?" or
  • "I just don't understand Infusionsoft"

What I hear is

  • "I am totally reactionary in running my business."
  • "I have no systems or processes in my business."
  • "I've been following up with prospects with Outlook and Excel for years so why change now?"
  • "My business is different. We can't sell online."
  • "My business is different. We can't market online."
  • "My business is different. My buyers won't respond to an email."
  • "My business is different. [Insert whatever B.S. excuse fits.]"
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What You Get With Infusionsoft At Your Fingertips

So I took a deep breath and replied to my friend...

"I know what you mean but you have to remember they give you:

  1. "The easiest drag and drop sales and marketing automation builder on the market
    Infusionsoft_Drag_and_Drop_Builder.jpg
  2. "Email marketing with If/Then branching capabilities so you can reply to people according to the actions they take AND DO NOT TAKE!
  3. "Autoresponders
  4. "Tagging and Segmenting of Lists so you don't send 20% off coupons to customers who just bought yesterday and end up angry and demanding a refund.
  5. "CRM
  6. "Shopping Cart
  7. "Custom Order Forms
  8. "Web Forms
  9. "Landing Pages
  10. "Reporting
  11. "Ecommerce features such as
    • Promo codes
    • Payment plans
    • Multiple merchant accounts
    • Foreign currencies
    • Discounts
    • Free Trials
    • Upsells
  12. "Digital downloads
  13. "Unlimited File Storage
  14. "Affiliate Marketing
  15. "Multiple Licenses
  16. "Unlimited, Lifetime Free Tech Support
  17. "And one or two hundred more cool things."

30 Days for $...(How much?)

It's a breeze to set up any one or two of those features in as little as 15 to 45 minutes while hungover and watching a ball game. 

It's hard to

  • Document your current and ideal processes (Check out Process Before Login),
  • Prioritize them,
  • Assign duties and responsibilities to your team,
  • Create the assets and resources such as
    • Products
    • Subscriptions
    • Up-sells
    • Down-sells
    • Cross-sells
    • Self-liqudating offers
    • Landing pages
    • Video sales letters
    • Web forms
    • Thank you pages
    • Nurture sequences
    • Tags for segmenting your leads
    • Branding
    • Multi-media nurturing such as
      • Phone calls
      • Faxes (Yes, faxes still work)
      • SMS
      • Direct mail
    • Lead assignment to your team

Doing all of that requires you to actually log off of Facebook for more than 17 minutes at a time and focus.

Take The CRM Quiz

Business Is Hard. Infusionsoft Is Automated.

If you have a unique offering for your marketplace that is difficult to duplicate and emulate, why are you surprised that it takes a little bit of elbow grease to move towards automating 50-90% of your marketing and sales processes?

Remember the alternative is to use:

  1. Outlook +
  2. Constant Contact +
  3. 1ShoppingCart +
  4. Excel +
  5. QuickBooks +
  6. LeadPages +
  7. ClickBank + 
  8. Zapier +  +

...and hope you have the correct info in each otherwise you're hosed at the end of the month/quarter/year.

You're working on automating your entire sales and marketing workflows. That's not going to be easy. The alternative is to grind it out for another 30 years doing repetitive tasks over and over and over...

For your own Free Demo of Infusionsoft check it out here.

If you need more help growing your sales, check out the following resources scattered around this site and a few others I operate, such as:

Good Selling

Topics: Sales and Marketing Automation, Infusion Soft, Sales Automation, Infusionsoft, Marketing Plan, Marketing Automation, Inbound Marketing

Written by Wes Schaeffer

The Reassuringly Expensive, Ruthlessly Pragmatic pig-headed entrepreneur dedicated to discovering proven, transferable, effective tools for creating inbound sales so he can help you automate, integrate, and dominate your niche.

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Is Selling Harder Than It Should Be?

May I share a little sales wisdom with you?

You're dealing with a human on the other end of your phone, chat window, or social media post. They are frustrated, upset, concerned, and angry. They come to you seeking help. How easy are you to be found and how prepared are you to meet them where they are? Let's talk. ~Wes

Wes Schaeffer, The Sales Whisperer® helps you grow your sales.

 
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