How Not To Make a Sales Call This image is not of an imaginary conversation I dreamed up. I really—literally—had this happen to me. But let's start at the beginning.

Oh crap!" You need one of those WHATCHAMACALLITS that Amazon Prime either doesn't deliver or can't get to you in time because you can never get those THINGAMABOPS in time because they always break or get misplaced at the worst possible time. (It's why your smoke detector's battery always goes out at 2 am instead of 2 pm, but I digress.) So you

Are You Satisfied With Normal? "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." ~ Ellen Goodman

There's a difference between making your prospect laugh and being funny. Being in control of your environment with situational awareness and making people laugh during an opportune moment is a passive state on your part and is fine.

If you've heard me speak for more than five minutes you've heard me say...

Ever wondered what creates the "clank clank clank" sound as a roller coaster is being pulled to the top of the first hill?