<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1581599555431982&amp;ev=PageView&amp;noscript=1">

Get the Best Infusionsoft Help Desk + Messaging With FuseDesk

Great Support Means Great Sales 

Stream below or right click here to download the episode.

[ LISTEN NOW ON ITUNES ]

Take The CRM Quiz

What You'll Learn In This Episode of The CRM Sushi Podcast...

  • Hear Jeremy Shapiro's entrepreneurial journey on The Sales Podcast
  • Help desk + messaging platform
    • Inbound emails
    • Inbound SMS
    • Support cases
    • Live chat
    • Email broadcasts
  • Emails coming into your work/personal email is a nightmare
  • You can't scale by forwarding your emails to your support staff
  • Shared email addresses can't prioritize or track who replied
  • Transition
    • Your team
    • Your customers
If you don't take great care of your customers...someone else will." ~Kate Zabriskie
  • Great customer service is a profit center.
If I had an hour to solve a problem and my life depended on it, I would use the first 55 minutes determining the proper questions to ask." ~Albert Einstein
  • Who does FuseDesk help?
    • Visibility and insights for Business owners
    • Accountability for team
    • Ease of use for customers
  • Login with your Infusionsoft/Keap user ID
  • Create Cases with Infusionsoft Campaign Builder
  • Works with many membership sites
  • Two simple views for your team
    • Case Queue
    • Actual Case
  • Automate the flow of support emails
  • Templates for quick replies with merge fields
  • Color-code age of tickets
  • Auto-follow-up with customers to measure how you're doing
  • Earn your "Commitment To Excellence" badge
  • Apply Case Tags to trigger detailed automation
  • Route VIPs
  • Integrates with Slack to keep team updated

Watch Previous Episodes of The CRM Sushi Podcast

Take The CRM Quiz

Links Mentioned In The CRM Sushi Podcast

Get unlimited CRM help for a flat monthly rate with The CRM Butler.

Get your own CRM butler to take control of your CRM so it makes you money.