Get the Best Infusionsoft Help Desk + Messaging With FuseDesk Oct 13, 2019 Wes Schaeffer CRM Sushi Podcast Entrepreneur Share this blog post on Twitter Share this blog post on Facebook Share this blog post on LinkedIn Great Support Means Great Sales Stream below or right click here to download the episode. [ LISTEN NOW ON ITUNES ] What You'll Learn In This Episode of The CRM Sushi Podcast... Hear Jeremy Shapiro's entrepreneurial journey on The Sales Podcast Help desk + messaging platform Inbound emails Inbound SMS Support cases Live chat Email broadcasts Emails coming into your work/personal email is a nightmare You can't scale by forwarding your emails to your support staff Shared email addresses can't prioritize or track who replied Transition Your team Your customers If you don't take great care of your customers...someone else will." ~Kate Zabriskie Great customer service is a profit center. If I had an hour to solve a problem and my life depended on it, I would use the first 55 minutes determining the proper questions to ask." ~Albert Einstein Who does FuseDesk help? Visibility and insights for Business owners Accountability for team Ease of use for customers Login with your Infusionsoft/Keap user ID Create Cases with Infusionsoft Campaign Builder Works with many membership sites Accessally Memberium iMember360 Wishlist Member Two simple views for your team Case Queue Actual Case Automate the flow of support emails Templates for quick replies with merge fields Color-code age of tickets Auto-follow-up with customers to measure how you're doing Earn your "Commitment To Excellence" badge Apply Case Tags to trigger detailed automation Route VIPs Integrates with Slack to keep team updated Watch Previous Episodes of The CRM Sushi Podcast Links Mentioned In The CRM Sushi Podcast Start your free trial of FuseDesk Number to text to demo via SMS 415.429.3375 Get unlimited CRM help for a flat monthly rate with The CRM Butler.