Verizon FIOS has some smoking hot fiber to the home service and has been my ISP and TV provider for over 5 years. However, last week I moved into my new home in SoCal and I had to make this video and post.

To their credit the technician was right on time, which is very cool. However, after pulling some cables and drilling a couple of holes the technician left a mess behind him. What you see is insulation pulled out of the wall and left all over my home office floor.

What you don’t see are the JACKED UP cables behind my TV that I had to untangle just for ease of upgrading in the future.

In today’s competitive environment it’s not enough to just do enough. You need to under-promise and over-deliver.

Verizon FIOS did not do that here.