“We’re not open. You have to leave the building and come back at 8!” said the government security rent-a-cop with bi-focal Coke bottle glasses and a three-color patch on his arm that gave him a license to be a complete $?:;-”@^*} €><\@*^%}{].

I'm at the Riverside County Board of Equalization to get a reseller permit so the Socialist Republic of California can take their hands just a little bit out of my pocket and this is how I'm treated.

How do your people treat and greet your prospects and clients?

Your competitors hope you treat them like a government monopoly dictatorship. With mobile technology and Web 2.0 social media platforms the world will know if you do before you even open for business.

If you can't afford to lose even one client because your staff is not trained and supervised and incentivized to treat all customers like fragile ferns in a monastery's contemplation garden give me a call while you can still afford my services.

Now please excuse me while I go sign in with Earl.